fs77 Privacy Policy

Fs77 (www.fs77.app) is a trusted online gaming and betting platform in Bangladesh. We believe you should have full control over your personal information. This privacy policy applies to the fs77 website, mobile app, and all related services.

Reading this policy will tell you what types of data fs77 collects, why it collects it, how it is kept secure, and what rights you have. The fs77 privacy policy has been developed in accordance with international data protection standards.

By using our platform, you consent to the processing of your information as described in this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact the support team.

Fs77 only collects the information needed to provide you with the best possible service. We never collect unnecessary or excessive data.

Fs77 uses your information only for specific, legitimate purposes. We will never use your data for any other purpose without your consent.

• Account Management: To ensure secure registration, login, and account protection.
• KYC Verification: To prevent fraud and underage access through age and identity verification.
• Financial Transaction Processing: To manage deposits, withdrawals, and bonus distribution.
• Customer Support: To resolve your issues and provide support.
• Security Monitoring: To detect fraudulent activity, money laundering, and suspicious behavior.
• Service Improvement: To analyze user experience and improve the platform.
• Fulfilling Legal Obligations: To comply with applicable laws and meet regulatory requirements.
• Personalized Experience: To provide game recommendations and offers tailored to your preferences.

Cookies are used on the fs77 website and app. These are small text files stored in your browser or on your device. They are used to enhance your experience and ensure the platform functions correctly.

Types of cookies we use:

• Essential Cookies: Maintaining login sessions and storing security tokens are essential — disabling these will prevent the site from functioning.
• Functional Cookies: To remember your language preference and display settings.
• Analytics Cookies: To understand how often each page is visited — this helps us improve our services.
• Security Cookies: To detect fraudulent activity and bots.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some fs77 features to stop working.

Fs77 never sells your personal information or shares it with third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Payment Processors: Mobile banking partners such as bKash, Nagad, and Rocket only receive the financial information strictly necessary to process transactions.
• Legal Obligations: fs77 may be required to disclose information pursuant to a court order, government investigation, or regulatory authority request.
• Technology Service Providers: Our server hosting, cybersecurity, and analytics providers are bound by strict confidentiality agreements.
• Fraud Prevention: Information may be shared with anti-money laundering authorities when required.

Fs77 does not retain your data longer than necessary. Each category of information has a defined retention period:

• Account Information: For the lifetime of the account and 5 years after closure.
• Financial Transaction Records: Retained for up to 7 years as required by law.
• Gaming History: 2 years after account closure.
• Cookies & Session Data: Upon session end or after a maximum of 1 year.
• Support Conversations: 1 year after the issue is resolved.

Once the retention period expires, fs77 securely deletes or anonymizes your data so it can no longer be linked to you.

Every registered user on fs77 has certain fundamental rights over their personal information. We respect these rights and are committed to upholding them.

Fs77 applies industry-leading security technology to protect your data. Our security team monitors systems 24/7.

• 256-bit SSL/TLS Encryption: All data transfers on the website and app are encrypted.
• Two-Factor Authentication (2FA): OTP-based two-factor protection at login.
• Firewall & DDoS Protection: Advanced infrastructure to defend against cyberattacks.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Encrypted Database: Stored data is protected with AES-256 encryption.
• Access Controls: Only authorized personnel may access limited data on a need-to-know basis.

Fs77 strictly prohibits use of the platform by anyone under 18. Protecting the data of minors is a matter we take especially seriously.

• Age verification is mandatory at registration.
• Age is verified through national ID or passport during the KYC process.
• If an underage account is identified, it is immediately suspended and all associated data is deleted.
• No information from minors is knowingly collected or stored.

If you believe a minor is using fs77, please notify our support team immediately.

Fs77 may update this privacy policy from time to time. We will notify you in advance of any significant changes.

• You will be notified by email or platform notice at least 14 days before any changes take effect.
• Continued use of the platform after changes are made will be considered acceptance of the updated policy.
• Previous versions of the policy are kept in our archive.

For any privacy-related questions or concerns, please reach out to our dedicated Privacy Team: